Terms of Service

By accessing and using the services provided by OptiGames (“Company,” “we,” “us,” or “our”), you agree to be bound by these Terms of Service (“Terms”). If you disagree with any part of these terms, you do not have permission to access our services.

OptiGames provides PC optimization services intended to improve system performance, particularly for gaming. Services may include, but are not limited to:

• System configuration and optimization
• Software and driver adjustments
• Windows configuration changes
• Performance tuning and troubleshooting

All services are provided remotely.

By using our services, you agree to:

• Provide accurate and complete information
• Meet the requirements associated with your purchase before services begin
• Back up all important data before services begin
• Follow instructions provided during and after the optimization

Any changes made to the system or optimization after the service without the guidance or supervision of OptiGames may void eligibility for complimentary support, re-optimization, or reimbursement related to issues caused by or potentially resulting from those changes.

Payment for our services is processed through Stripe and PayPal. By purchasing our services, you agree to:

• Pay all fees associated with your purchase
• Provide accurate payment information
• Authorize us to charge your payment method
• Refund requests must be submitted via your support ticket at least 24 hours before your scheduled appointment. Requests made within 24 hours of the appointment are not eligible for a refund.
• Due to the digital nature of our services, all purchases are non-refundable once the optimization session has started.

• Your optimization session must be scheduled and completed within 30 days of purchase. After 30 days, a new purchase is required
• Clients are provided a 10-minute grace period after the scheduled appointment time
• Failure to attend or make contact within the 10-minute grace period constitutes a no-show and requires a $20 rescheduling fee
• If a Client cancels an appointment without reasonable notice (defined as at least 12 hours prior to the scheduled appointment time), a $20 rescheduling fee will apply
• Clients must meet all required prerequisites before their scheduled session. Failure to do so may result in rescheduling and a $20 rescheduling fee

We reserve the right to reschedule due to technical issues or unforeseen circumstances.

All content, features, and functionality of our services, including but not limited to text, graphics, logos, and software, are the exclusive property of OptiGames and are proprietary and may not be copied, distributed, or resold without written permission.

Our services are provided “as is” and “as available” without any warranties of any kind, either express or implied. We do not warrant that our services will be uninterrupted, error-free, or completely secure. Performance improvements may vary based on individual system configurations.

To the fullest extent permitted by law, OptiGames shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising out of or in connection with your use of our services.

We reserve the right to modify these Terms at any time. Continued use of services constitutes acceptance of the revised Terms.

We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason, including breach of these Terms.

These Terms shall be governed and interpreted in accordance with the laws of the United States, without regard to conflict of law principles.

For questions about these Terms, please contact us at:

OptiGames
Email: support@optigames.gg